Terms of Service

Welcome to GSTR-1 Filing Tool. These Terms of Service ("Terms") govern your access to and use of our GSTR-1 computation service. By creating an account or using our service, you agree to be bound by these Terms. If you do not agree, please do not use our service.

1. Acceptance of Terms

By accessing or using GSTR-1 Filing Tool, you agree to:

• Comply with these Terms of Service
• Follow our Privacy Policy
• Adhere to all applicable Indian laws, including GST regulations
• Use the service only for lawful business purposes

These Terms constitute a legally binding agreement between you and GSTR-1 Filing Tool operated by Ritu Raj Singh.

2. Eligibility

To use our service, you must:

• Be at least 18 years of age
• Have a valid GSTIN (Goods and Services Tax Identification Number)
• Be authorized to represent your business or organization
• Have legal capacity to enter into binding contracts under Indian law
• Not be barred from using the service under applicable laws

3. Account Registration and Security

3.1 Account Creation

When creating an account, you must:

• Provide accurate, complete, and current information
• Use a valid email address that you regularly access
• Provide your correct GSTIN
• Create a strong, unique password
• Not impersonate others or provide false information

3.2 Account Security

You are responsible for:

• Maintaining confidentiality of your password and account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Logging out from shared or public devices

We are not liable for losses resulting from unauthorized use of your account if you fail to maintain adequate security.

4. Service Description

4.1 What We Provide

GSTR-1 Filing Tool provides:

• Automated GSTR-1 computation from e-commerce sales data
• Support for Amazon, Flipkart, and Meesho platforms
• B2B, B2CL, B2CS transaction segregation
• TCS (Tax Collected at Source) calculation as per Section 52 CGST Act
• Excel and JSON report generation for GST portal filing
• HSN summary and document issue details
• Upload history and report management

4.2 What We Do NOT Provide

• We do not file returns: You must upload generated reports to GST portal yourself
• We are not tax consultants: No professional tax advice or legal guidance
• We do not guarantee acceptance: Final acceptance of returns is by GST authorities
• We do not modify original data: Computation is based solely on your uploaded files

5. User Responsibilities

5.1 Data Accuracy

You are solely responsible for:

• Accuracy and completeness of uploaded sales reports
• Verifying generated GSTR-1 reports before filing with GST portal
• Ensuring correct GSTIN and business details
• Compliance with GST Act, 2017 and applicable rules
• Timely filing of returns with government authorities

5.2 Acceptable Use

You agree NOT to:

• Upload false, fraudulent, or manipulated data
• Use the service for illegal activities or tax evasion
• Attempt to reverse engineer, hack, or breach our systems
• Share your account with unauthorized users
• Use automated bots or scripts without permission
• Overload servers with excessive requests
• Resell or redistribute our service without authorization
• Copy, modify, or create derivative works of our software

5.3 File Requirements

You must upload files in correct formats:

• Amazon: MTR B2C Report (CSV format)
• Flipkart: Sales Report (XLSX format)
• Meesho: TCS Sales, TCS Sales Return, Tax Invoice Details (XLSX format)

Files must be downloaded directly from respective seller portals without modifications.

6. Intellectual Property Rights

6.1 Our Ownership

All rights, title, and interest in the service, including:

• Software code, algorithms, and computation logic
• User interface design and layout
• Trademarks, logos, and branding
• Documentation and help content

are owned by or licensed to GSTR-1 Filing Tool and protected by intellectual property laws.

6.2 Your Data Ownership

You retain full ownership of your business data, sales reports, and generated GSTR-1 files. We claim no ownership over your data. You grant us a limited license to process your data solely for providing the service.

7. Payment and Refunds

7.1 Service Plans

We may offer:

• Free tier with limited features
• Subscription plans with advanced features
• Pay-per-use options for occasional users

7.2 Billing

• All prices are in Indian Rupees (INR) and exclusive of applicable GST
• Subscription fees are billed in advance (monthly/quarterly/annually)
• Payment processed through secure third-party gateways
• Failed payments may result in service suspension

7.3 Refund Policy

• Refunds available within 7 days of initial purchase if no reports are generated
• No refunds for subscription renewals after the billing cycle starts
• Technical issues resolved through service credits or extended access

8. Disclaimers and Limitations

8.1 Service "As Is"

The service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability or fitness for particular purpose
• Accuracy or completeness of computations
• Uninterrupted or error-free operation
• Data security or prevention of unauthorized access

8.2 No Professional Advice

Important: We are NOT chartered accountants, tax consultants, or legal advisors. Our service provides computational tools only. For professional tax advice, consult qualified tax professionals. We are not responsible for errors in your GST filings or any legal consequences thereof.

8.3 Regulatory Changes

GST rules and regulations are subject to change by government authorities. While we strive to keep our service updated, we do not guarantee compliance with future regulatory changes immediately upon their implementation.

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for: Penalties, interest, or legal actions from GST authorities
• No liability for: Lost profits, business interruption, data loss, or indirect damages
• Maximum liability: Limited to amount paid by you in the 12 months preceding the claim
• User responsibility: Final verification and filing of GST returns is solely your responsibility

You acknowledge that GST compliance is ultimately your legal obligation as a registered taxpayer.

10. Indemnification

You agree to indemnify, defend, and hold harmless GSTR-1 Filing Tool, Ritu Raj Singh, and our affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your use or misuse of the service
• Violation of these Terms
• Infringement of third-party rights
• Inaccurate data or fraudulent filings
• Non-compliance with GST laws and regulations

11. Service Availability and Modifications

11.1 Uptime

We strive for 99.5% uptime but do not guarantee uninterrupted availability. Scheduled maintenance will be announced in advance when possible.

11.2 Service Modifications

We reserve the right to:

• Modify, suspend, or discontinue any feature at any time
• Add or remove supported platforms
• Update computation algorithms for regulatory compliance
• Change pricing with 30 days notice for existing subscribers

12. Termination

12.1 By You

You may terminate your account at any time by contacting us or using account deletion features. Upon termination, you can download your data within 30 days.

12.2 By Us

We may suspend or terminate your account immediately if:

• You violate these Terms
• You engage in fraudulent activities
• Payment obligations are not met
• Required by law or government authority
• Service is discontinued (with 60 days notice and data export option)

12.3 Effect of Termination

Upon termination, your right to use the service ceases immediately. We may delete your data after 90 days unless legally required to retain it.

13. Data Backup and Export

While we maintain regular backups, you are responsible for:

• Downloading and saving generated GSTR-1 reports
• Maintaining copies of uploaded sales files
• Regular export of important data

We are not responsible for data loss due to your failure to backup or export data.

14. Dispute Resolution and Governing Law

14.1 Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

14.2 Dispute Resolution Process

Before initiating legal action:

• Step 1: Contact us at support@gstr1-filing.com
• Step 2: Allow 15 days for good-faith resolution attempt
• Step 3: Consider mediation or arbitration
• Step 4: Legal proceedings if resolution fails

15. Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, cyber attacks, pandemics, or third-party service failures.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GSTR-1 Filing Tool regarding use of the service, superseding any prior agreements or communications.

18. Changes to Terms of Service

We may update these Terms to reflect:

• Changes in legal or regulatory requirements
• New features or service offerings
• Security or operational improvements

Material changes will be notified via email at least 30 days before taking effect. Continued use after changes indicates acceptance of updated Terms.

19. Contact Information

For questions or concerns regarding these Terms of Service, contact us:

20. Acknowledgment